During Amazon's fall event, the company announced a new, useful feature: Alexa Care Hub. Alexa makes it possible to stay in touch with loved ones remotely thanks to calling, dropping in and more, but until now there hasn't been a specific way to keep an eye on them.
Alexa Care Hub enables two users to create a connection between their accounts, making them emergency contact for each other. If something happens, they can say, “Alexa, call for help,” and you will be notified wherever you are. Thanks to the Echo’s far-field microphones, this is a better option than just making a call.
Once Care Hub is set up, you can access a feed of all of your loved one's interactions with an Echo device or other connected smart home device. That way you will learn what they are doing and what room of the house they are in. You can also set up a feature to notify you when no activity is detected at a certain time of the day.
At a time when people are separated for security reasons, the Care Hub is a great option to stay connected. This allows you to check in with family members without violating their privacy. While the Care Hub isn't synonymous with a personal visit, it can provide peace of mind if you have elderly parents or relatives who live alone.
This isn't Amazon's first foray into the world of health-focused devices. The company has introduced several related products such as the Halo, a fitness tracking tape. Amazon also bought PillPack in 2018 and has a range of Alexa Skills that focus on delivering telemedicine to people at home.
In combination with smart bulbs and other smart home devices, Alexa makes living alone safer for older people. Instead of wandering through a darkened room to find the light switch, all your loved one has to do is ask Alexa to turn on the light. While Alexa still can't call 911, the ability to ask a trusted contact for help is one step closer in the right direction. Care Hub enables you to help those you love, even when you are far away.